Dealer Performance Lab · Diagnostic
What are you seeing?
Start with the symptom. DPL will separate the likely causes and show what to verify next.
PrivateNo emailNo scoreBrowser-only
Step 1Start over
Troubleshoot my storeWhat are you seeing?
Pick the closest symptom. You do not need to know the cause.
← BackWhat the evidence points to
Look here first.
Why we're pointing there
Also possible
What I'd verify
AMD may be relevant laterSee where AMD fits →
Working tool · stays on this browser
Back to resultMeasure it before changing it.
Use de-identified operating information only. Do not enter customer names, VINs, claim numbers, credit information, employee evaluations, or account identifiers.
Internal / staging notes — not part of the dealer experience
How this diagnostic is built (for QA, not dealers)
1
Symptom
Start with what the dealer can actually see.
2
Differentiate
Ask only what changes the likely causes.
3
Test
Give the dealer a real instrument, not a paragraph of advice.
4
Return
Save a baseline and weaken the hypothesis if the signal does not move.
Five-second rule
If the next move is not obvious, the screen failed.