Depending on availability, state, vehicle, mileage, lender, administrator, and eligibility, AMD can help dealerships evaluate VSC, GAP, and related ancillary or protection product categories—along with the program economics, claims experience, training, and operating support around them.
AMD is compensated by providers and administrators when a dealership chooses to run a program through AMD. DPL research participation does not create compensation, and research input is not treated as a commercial lead.
Dealership leaders should ask what AMD earns on any structure it recommends. AMD will answer directly.
Start by documenting what the current provider and agency are doing well, how claims and service support actually performs, and what evidence would be required before disruption makes sense.
If the current program is sound, keep it is a legitimate result—not a failed review.
Request a Second-Opinion Review →AMD evaluates provider and administrator relationships available through AMD—not every option in the marketplace. Availability depends on state, dealership, vehicle, mileage, lender, administrator, eligibility, and contract requirements.
Use common definitions for product availability, process, claims escalation, training cadence, reporting, ownership, exceptions, and management follow-through so rooftop differences become interpretable.
Review product and administrator architecture by rooftop, inventory, lender mix, geography, eligibility, claims needs, economics, and disruption risk instead of forcing one answer everywhere.
Compare manager development, training coverage, implementation follow-through, field support, escalation access, and the operating artifacts that remain after a visit.
Compare product cost and participation structure where applicable, claims or cancellation exposure, support requirements, and disruption risk with assumptions visible at both group and rooftop level.
Request a multi-rooftop review →Questions, observations, hypotheses, and research participation belong with Dealer Performance Lab—not in AMD’s commercial inquiry path.
Ask the Lab →AMD turns supported intelligence into dealership-specific strategy, coaching, process changes, F&I program architecture, and ongoing development—then measures what changed.
Review F&I performance →Field notes, research, and practical observations about the decisions dealership operators face when the easy explanation is not enough.
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